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    Terms of Use

    Last revised: April 19, 2026

    Please read these Terms of Use ("Terms") carefully, as they govern your access to and use of the Services (as defined below) and include important information about your legal rights. By accessing or using the Services, including by submitting any content, prompt, or document through the Services, you agree to be bound by these Terms. If you do not understand or accept these Terms, you must refrain from using the Services.

    1. Introduction

    Welcome to GEVER's website at https://geverhealth.com/he (the "Website"), which is owned and operated by Gever Health Ltd. ("GEVER", "we", "us", or "Company").

    These Terms govern your access to and use of GEVER's platform and Website for obtaining prescription hair loss treatments and related services ("Services").

    Some features of the Services may have additional specific terms that supplement these Terms. In case of conflict between such additional specific terms and these Terms, the additional terms will control only for the specific feature to which they apply.

    For purposes of these Terms, "you" and "your" means you as the user of the Services. GEVER and you are collectively referred to as the "Parties" and individually as a "Party".

    2. Nature of Services

    GEVER is a telemedicine platform that connects users with licensed physicians for the evaluation and treatment of male pattern hair loss. The Services facilitate medical consultations and the prescription of evidence-based treatments, but do not replace in-person medical care, comprehensive health evaluations, or ongoing physician-patient relationships for complex medical conditions.

    IMPORTANT: The Services do not constitute emergency medical care and are not intended for urgent medical situations. If you are experiencing a medical emergency, do not use this platform and call emergency services immediately.

    Nothing on the Services – including any information, recommendation, or treatment plan – constitutes a guarantee of results. Treatment outcomes vary significantly among individuals, and no specific results can be promised or assured. All medical advice and prescriptions are provided by independent licensed physicians, not by GEVER. GEVER serves solely as a platform connecting users to independent licensed physicians and does not practice medicine or interfere with medical decisions made by healthcare providers.

    3. Eligibility

    You must meet all of the following requirements to use the Services:

    • You must be at least 18 years old.
    • You must be male. The treatments offered through the Services are intended solely for male pattern hair loss.
    • You must not have any medical conditions that contraindicate the use of the prescribed treatments (finasteride and/or minoxidil), as determined by the reviewing physician.
    • You must be located in a jurisdiction where GEVER is authorized to provide Services and where the reviewing physician is licensed to practice.

    By accessing or using the Services, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you are not permitted to access or use the Services.

    GEVER reserves the right to decline or refuse service to any individual who does not meet the eligibility criteria or whose medical history indicates that treatment may not be medically appropriate, or for any other reason in GEVER's sole discretion.

    4. Using the Services

    4.1.

    You may access and use the Services solely for obtaining medical consultations and treatment for hair loss for your personal use, provided you comply with these Terms, all applicable laws, and any additional guidelines, policies, or documentation we provide.

    4.2. User Process.

    To use the Services, you must:

    4.2.1.

    Complete a detailed health and hair-loss questionnaire. You must provide accurate, complete, and truthful information about your medical history, current medications, allergies, and hair loss condition. Providing false or incomplete information may result in inappropriate treatment recommendations and poses serious health risks.

    4.2.2.

    Submit the questionnaire for physician review. A licensed physician will review your questionnaire and determine whether treatment is medically appropriate for you.

    4.2.3.

    Receive a prescription (if approved). If the physician determines that treatment is appropriate for you, you will receive a prescription. If treatment is not appropriate, you will be notified and no prescription will be issued.

    4.2.4.

    Receive treatment delivery. If a prescription is issued, your treatment will be delivered to the address you provide.

    4.3. Medical Disclaimer and Responsibility

    4.3.1. Evidence-Based Treatments.

    The treatments offered through the Services are based on evidence-based clinical guidelines and typically include finasteride and/or minoxidil, both of which are widely used and clinically proven to slow hair loss and promote regrowth in many men.

    4.3.2. Individual Results Vary.

    Results from treatment vary among individuals. Some users may experience significant hair regrowth, while others may experience stabilization of hair loss or minimal improvement. No specific results are guaranteed.

    4.3.3. User Responsibility.

    You are solely responsible for following the prescription and treatment instructions provided by your physician. You must:

    • Use the medication exactly as prescribed.
    • Report any side effects or concerns to your physician promptly.
    • Inform your physician of any changes to your health status or other medications you take.

    4.3.4.

    You acknowledge and agree that safe and effective use of the prescribed treatment is solely your responsibility. Misuse of the medication, failure to follow instructions, or failure to disclose relevant medical information may result in adverse health outcomes.

    4.4. Prescription and Physician Review

    4.4.1. All prescriptions are issued by independent, licensed physicians who conduct an independent medical review of your health questionnaire to determine whether treatment is medically appropriate for you.

    4.4.2. A prescription will only be issued if the reviewing physician determines that:

    • You meet the mandatory eligibility criteria for treatment, though the physician may consider additional factors based on their professional discretion and experience.
    • You have no contraindications, allergies, or existing medical conditions that would render the treatment medically unsafe or inappropriate.
    • The proposed treatment is clinically indicated and medically appropriate based on your comprehensive health assessment, medical history, and hair loss condition.

    4.4.3. GEVER does not influence, direct, or interfere with the physician's medical judgment, and the physician's decision is final. GEVER does not monitor or independently verify the accuracy or truthfulness of the information submitted by you; instead, you are required to declare in the applicable form that all information provided is true and accurate. If your request for treatment is denied, you may not resubmit the same or misleading information in an attempt to obtain a prescription.

    4.5. Delivery

    4.5.1. If a prescription is issued, your treatment will be delivered to the address you provide during the ordering process. You are solely responsible for providing an accurate and secure delivery address.

    4.5.2. You acknowledge and agree that:

    • GEVER shall not be liable for delivery delays or failures resulting from third-party carrier issues, incorrect delivery addresses, or circumstances beyond GEVER's control.
    • Delivery is managed by drivers of our partnered pharmacy. The drivers use your contact information to facilitate delivery and will coordinate with you directly. You must follow the driver's instructions regarding delivery arrangements and timing.
    • You are solely responsible for the safekeeping of the medication once delivered.

    4.6. Side Effects and Safety

    4.6.1. Potential Side Effects. Like all medications, finasteride and minoxidil may cause side effects. Possible side effects include, but are not limited to: scalp irritation, decreased libido, erectile dysfunction, dizziness, and other adverse reactions.

    You should carefully review all medication information provided with your prescription and consult your physician promptly if you experience any side effects.

    4.6.2. Long-Term Use and Medical Supervision. Long-term use of finasteride and minoxidil for the treatment of male pattern hair loss is generally considered safe when used under medical supervision and as prescribed. However, continuous monitoring by a qualified healthcare provider is essential. You agree to:

    • Promptly report any side effects or adverse reactions to your physician immediately.
    • Discontinue use and seek immediate medical care if you experience severe or concerning symptoms.

    IMPORTANT DISCLAIMER: The information provided herein is for informational purposes only. GEVER is not responsible for any aspect of your medical treatment, including but not limited to side effects, adverse reactions, treatment outcomes, or any other health-related consequences. GEVER serves solely as a connecting platform between you and licensed healthcare providers. All medical decisions, prescriptions, treatment recommendations, and ongoing care remain the exclusive responsibility of the independent licensed physicians who provide services through the platform. You acknowledge that GEVER does not provide medical advice, does not practice medicine, and assumes no liability for any medical treatment or health outcomes whatsoever.

    4.7. What You Can't Do

    When using the Services, you must follow these Terms and all applicable laws. The following actions are strictly prohibited:

    • Providing false, misleading, or incomplete information in your health questionnaire or any communication with the reviewing physician.
    • Using the Services to obtain medication for any person other than yourself.
    • Sharing, selling, or distributing medication obtained through the Services.
    • Using the Services if you do not meet the eligibility requirements.
    • Attempting to circumvent the physician review process or resubmitting information after being denied treatment.
    • Using automated tools, bots, or scripts to access the Services.
    • Interfering with or disrupting the Services or servers or networks connected to the Services.
    • Violating any applicable laws, regulations, or rules while accessing or using the Services.

    Any violation of these restrictions may result in immediate termination of your access to the Services, cancellation of any pending or active prescriptions, and pursuit of all available legal remedies.

    4.8. Payment

    4.8.1. Pricing. Pricing information for the Services and available treatment options is available at https://geverhealth.com/treatment. Prices are subject to change at any time. GEVER will strive wherever possible to give advance notice of price changes. Such notice may be provided at any time by posting the changes on the Website, by direct email sent to you, or in the Services itself.

    4.8.2. Payment Terms. When you elect to purchase Services, you may provide a credit card or other authorized payment method. You hereby authorize GEVER to charge your designated payment method for all amounts due and owing for the Services, including any applicable fees, taxes, or charges associated with your use of the Services.

    4.8.3. Refunds. All fees paid for Services are non-refundable under any circumstances. No refunding of fees, regardless of whether you use the Services or not.

    5. Termination and Account Actions

    5.1. If you violate any provision of these Terms, we may immediately restrict, suspend, or permanently terminate your access to the Services without prior notice. We may also cancel any pending prescriptions or orders and delete your Account and health information, subject to legal retention requirements.

    5.2. If we restrict or block your access due to a suspected violation of these Terms, you are strictly prohibited from attempting to access the Services in any manner, under a different name, email address, account, or identity, or through any third party.

    5.3. Termination does not limit our ability to pursue any other legal rights, equitable remedies, or other recourse available under applicable law.

    5.4. Any sections of these Terms that, by their nature, are intended to survive termination shall survive and remain in full force and effect following termination or expiration of these Terms by either party, including without limitation: payment obligations, indemnification provisions, limitation of liability, intellectual property rights, confidentiality obligations, and dispute resolution procedures.

    6. Third-Party Services

    6.1. The Services may integrate third-party software, service providers, and delivery partners. GEVER makes no warranty as to the performance, availability, or reliability of third-party providers and is not responsible for service issues, delays, or failures caused by third-party providers.

    6.2. The Services may also contain links to third-party websites or resources. Such links are provided for convenience only and do not imply endorsement or approval by GEVER. Your access to and use of any linked third-party website is entirely at your own risk and subject to that third party's terms and policies.

    7. Ownership and Intellectual Property

    7.1. Ownership of the Website and Platform. The Website and Platform, including their design, layout, text, graphics, images, logos, user interface, and any other materials, are protected by copyright, trademark, and other intellectual property laws. GEVER retains full ownership of all rights, title, and interest in and to the Website and Platform, including all associated intellectual property rights. You agree not to take any action that conflicts with or undermines these ownership rights.

    7.2. Ownership of Trademarks. The GEVER name, trademarks, logos, and all related branding elements – such as product and service names, designs, and slogans – are the exclusive intellectual property of GEVER. You may not use, copy, display, reproduce, or otherwise exploit any GEVER trademarks or branding elements without our express written consent. Other trademarks, names, logos, or designs appearing on the Website (including those of pharmaceutical manufacturers, medical device companies, or third-party service providers) are the exclusive property of their respective owners, who may or may not be associated with, endorsed by, or affiliated with GEVER.

    8. Privacy

    By using the Services, you acknowledge and agree that GEVER will collect, use, store, and disclose your personal and health information in accordance with GEVER's privacy policy, available at https://geverhealth.com/privacy-policy ("Privacy Policy"), which is incorporated herein by reference.

    9. Compliance with Laws

    You warrant that your use of the Services is in full compliance with all applicable laws, rules, and regulations in any jurisdiction in which you access or use the Services.

    10. Disclaimer of Warranties

    THE SERVICES, AND ALL CONTENT AND OTHER ITEMS MADE AVAILABLE BY GEVER ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, OR QUIET ENJOYMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. GEVER AND ITS AFFILIATES AND LICENSORS MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SERVICES, NOR THAT THEY WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS.

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, GEVER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY: (I) ERRORS, MISTAKES, OR INACCURACIES OF INFORMATION POSTED, DISPLAYED, PUBLISHED, OR MADE AVAILABLE ON THE WEBSITE OR THROUGH THE SERVICES; (II) PERSONAL INJURY, ADVERSE HEALTH OUTCOMES, OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM THE USE OF THE WEBSITE OR SERVICES OR THE USE OF PRESCRIBED MEDICATIONS; (III) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR SERVICES; OR (IV) DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY NOT UNDER GEVER'S CONTROL.

    YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT ANY USE OF THE SERVICES AND ANY PRESCRIBED MEDICATIONS IS AT YOUR SOLE RISK AND RESPONSIBILITY. GEVER DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM TREATMENT AND MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING TREATMENT OUTCOMES. RESULTS VARY AMONG INDIVIDUALS AND MAY INCLUDE NO IMPROVEMENT OR ADVERSE EFFECTS. GEVER DISCLAIMS ALL RESPONSIBILITY FOR THE EFFECTIVENESS, SAFETY, OR APPROPRIATENESS OF PRESCRIBED MEDICATIONS AND ANY DECISIONS OR ACTIONS BASED ON MEDICAL ADVICE PROVIDED BY INDEPENDENT PHYSICIANS THROUGH THE SERVICES. YOU ASSUME FULL RESPONSIBILITY FOR ALL CONSEQUENCES OF YOUR USE OF THE SERVICES AND ANY PRESCRIBED TREATMENTS.

    11. Limitation of Liability

    TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL GEVER BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, DATA, PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, INCLUDING ANY MEDICAL TREATMENT PROVIDED BY INDEPENDENT PHYSICIANS THROUGH THE PLATFORM, OR THE USE OF PRESCRIBED MEDICATIONS), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE), EVEN IF GEVER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND, OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE DELIVERY, USE, OR PERFORMANCE OF THE SERVICES. GEVER ACTS SOLELY AS A TECHNOLOGY PLATFORM THAT CONNECTS USERS WITH INDEPENDENT LICENSED PHYSICIANS AND HEALTHCARE PROVIDERS. GEVER DOES NOT PROVIDE MEDICAL SERVICES, MAKE MEDICAL DECISIONS, OR INFLUENCE TREATMENT RECOMMENDATIONS. ALL MEDICAL CONSULTATIONS, DIAGNOSES, PRESCRIPTIONS, AND TREATMENT DECISIONS ARE MADE EXCLUSIVELY BY INDEPENDENT LICENSED PHYSICIANS WHO ARE NOT EMPLOYEES OR AGENTS OF GEVER. GEVER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY MEDICAL DECISIONS, TREATMENT RECOMMENDATIONS, PRESCRIPTION DECISIONS, HEALTH OUTCOMES, ADVERSE REACTIONS, OR ANY OTHER MEDICAL OR HEALTH-RELATED MATTERS ARISING FROM OR RELATED TO THE INDEPENDENT MEDICAL SERVICES PROVIDED THROUGH THE PLATFORM.

    TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT IN THE EVENT OF WILLFUL MISCONDUCT, GEVER'S AGGREGATE LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO GEVER IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) $100.

    THESE TERMS LIMIT OUR RESPONSIBILITIES ONLY TO THE MAXIMUM EXTENT PERMITTED UNDER ISRAELI LAW.

    12. Indemnity

    You agree to defend, indemnify, and hold harmless GEVER, its affiliates, and their respective employees, contractors, agents, officers, directors, and affiliated physicians (collectively, the "Company Entities") from and against any claims, damages, obligations, losses, liabilities, costs, debt, or expenses (including reasonable attorneys' fees and costs) arising out of or related to: (a) your use or misuse of the Services; (b) your violation of these Terms or any applicable law or regulation; (c) your violation of any third-party rights; (d) any personal information (including health information) or other content that you submit in connection with the Services; (e) your use of prescribed medications; or (f) your negligence or willful misconduct.

    If you are obligated to indemnify any Company Entity under this section, you agree that GEVER (or, at its sole discretion, the applicable Company Entity) shall have the right to assume exclusive control of any action or proceeding, including the exclusive right to determine whether to settle and on what terms. You further agree to fully cooperate with GEVER and provide all reasonable assistance in the defense or settlement of any such claim or proceeding.

    13. Miscellaneous

    13.1. Entire Agreement. These Terms, together with the Privacy Policy and any other policies or guidelines published by GEVER on its Website from time to time and incorporated herein by reference, constitute the complete agreement between you and GEVER with respect to your use of the Services and supersede all prior agreements, proposals, oral or written, and all other communications relating to the subject matter hereof.

    13.2. Changes to These Terms or Services. We may modify the Services or these Terms from time to time, in which case we will update the "Last Revised" date at the top of these Terms. Updated Terms are effective immediately upon posting. It is your sole responsibility to review these Terms from time to time. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms.

    13.3. No Waiver. The failure of GEVER to exercise or enforce any condition, term, or provision of these Terms will not operate as a waiver of such condition, term, or provision. Severability. If any provision of these Terms is held invalid or unenforceable, the remainder of these Terms shall continue in full force and effect.

    13.4. Force Majeure. GEVER is not responsible for failures to fulfill any obligations due to causes beyond its control.

    13.5. Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of laws rules. The Parties irrevocably consent to the exclusive jurisdiction of the competent courts in Tel Aviv, Israel, to adjudicate all disputes arising from or related to these Terms. Notwithstanding the foregoing, GEVER may initiate proceedings in any court of competent jurisdiction to enforce its rights under these Terms.

    13.6. How to Contact Us. You may contact us regarding the Services or these Terms by email at: help@geverhaealth.com. We will respond to inquiries within a reasonable time during regular business hours.